![]() ![]() Own and document all Customization-Modifications done to the Core Banking system for continuity.Knowledge transfer, end users, L1 and L2 team members through organized on job and off-job training.Owning all core Banking calls assigned in the service plus system to carry out problem investigation and analysis, follow-up with the respective teams/Infosys and update the status with issue resolution and follow-up for closure.Connect 24 and Finacle Integrator Support. ![]() ![]() Provide alternate solutions while pending the final resolution to help the bank to continue with the business functions. Co-ordinate with 元 support and product vendor in case of product bug/enhancement requirement and follow up with the vendor for early resolution and solution.Analysis and resolution of Finacle related issues which have been escalated from bank L1 support team during operations and maintain proper documentation/logs for resolution provided.Design, configure, deploy, and maintain the state of the enterprise security for Core Banking system and related applications. ![]()
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